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FAQs
Frequently asked questions
How do I make an enquiry or get started?
The easiest way is to call us on 0474 309 874 or complete the enquiry form on our website. We’ll have a friendly chat about your needs and the best way forward.
I’m a support coordinator — how do I refer a participant?
We welcome referrals from support coordinators. To make a referral we’ll need the participant’s name, contact details, and the supports being required. Send it through our website or directly to us, and we’ll confirm availability and next steps promptly.
What happens after I get in touch?
We’ll arrange an initial meeting to understand your needs and goals, then propose a support plan to go ahead with.
Is there any cost to make an enquiry?
No. Getting in touch and discussing your needs is completely free and comes with no obligation.
How quickly can support start?
We can usually start supports within 2 days of your enquiry. Arrangements involving SIL or SDA may take a few days longer.